Volunteering

STEM Ambassador

Feb 2017 - Dec 2020, STEM Learning UK

I passionately worked to inspire and engage young people in the exciting realms of Science, Technology, Engineering, and Mathematics. My duties ranged from leading workshops and hands-on activities to sharing my professional experiences, with the ultimate goal of breaking down the barriers that often deter students from pursuing STEM fields.

Key Achievements:

• Organised and facilitated engaging STEM workshops for over 500 students.
• Collaborated with teachers to develop curriculum-aligned STEM activities.

Skills Developed:

• Communication Skills: Conveying complex STEM concepts in an easy-to-understand way to young learners.
• Leadership and Mentoring: Guiding students in STEM-related activities and projects, fostering their interest and confidence in these fields.
• Event Planning and Management: Organising and executing educational workshops and activities.
• Curriculum Development: Collaborating with educators to create curriculum-aligned STEM activities.

Student Ambassador

Feb 2017 - Jun 2018, Marketing and Recruitment Office at the University of Glasgow

I was the face of the university for prospective students and their families. I was tasked with showcasing the university's values and opportunities, both on campus and at recruitment events. This role demanded a high level of communication skills and a deep understanding of the university's offerings.

Key Responsibilities:

• Provided campus tours and addressed queries of prospective students and parents.
• Assisted in organising and executing university open days and other marketing events.

Skills Developed:

• Public Speaking: Delivering engaging presentations and guided tours to prospective students and their families.
• Customer Service: Addressing inquiries and providing comprehensive information about the university.
• Recruitment and Marketing: Assisting in promotional events, open days, and marketing campaigns for student enrollment.
• Networking: Building and maintaining relationships with a wide range of individuals, from prospective students to university staff and faculty.

Retail and Customer Service Volunteer

Sep 2014 - Dec 2014, Barnardo's Charity, Glasgow

I honed my customer service skills and contributed to a cause I deeply care about. I handled multiple roles from managing the retail store front, sorting and organising donations, to interacting with customers and ensuring their satisfaction.

Key Contributions:

• Assisted in managing the retail store operations, ensuring a smooth shopping experience for customers.
• Successfully organised and restocked merchandise, contributing to an increase in monthly sales.
• Fostered a positive and welcoming environment for all customers and donors.

Skills Developed:

• Time Management: Balancing multiple tasks in a busy retail environment.
• Teamwork: Collaborating with other volunteers to provide an excellent customer experience and meet store objectives.
• Retail Management: Handling various aspects of a retail store, including restocking, sorting donations, and maintaining store appearance.
• Customer Service: Interacting with customers and ensuring their satisfaction, handling inquiries and complaints.